First, before emailing, please check these FAQs for an answer. If it is here, we will redirect you back to this FAQ in our reply to your email.
Connect with us and message us here through our The Wellness Universe profile for quick and simple questions, suggestions and kudos.
To submit a technical issue, please use the Feedback Tab at the bottom or your screen.
To answer more in depth questions, please EMAIL us at MembersOnly@TheWellnessUniverse.com
If your question is related to a blog you have submitted through Submit an Article and it has been 72 business hours, please email blogs@TheWellnessUniverse.com
Please only use this email so our team can respond in a timely manner. Emails will be responded to within 48 business hours. Although we are all connected through this platform and social media, please do not use those means of communication for any membership questions, issues, suggestions, etc.
Manage Your WU Profile
Please begin with this video. Creating an awesome profile is essential to begin your success. Take the guesswork out of filling out your profile and optimize it for the world to know what you do. VERY important information!
Designing Your Cover Photo
Your Cover Photo can say a million words in one image. Let’s get your Cover Photo to spark interest in you! Suggested image size: 1272×320.
Adding images to your profile is easy! Let’s show you how
Our blog content is curated solely by the members of The Wellness Universe and open to all members.
Watch this tutorial for a step by step ‘How to Submit my Article to get Published’: https://youtu.be/9rFpWxXQNzc
You can submit your blog right from your account! It is located under the tab Submit an Article right in your member dropdown menu located under your profile picture. Please be sure to read ALL guidelines before submission. Here is a 1 minute video showing you exactly where to submit: Watch Now
Topic and title suggestions can be found in monthly publications of our Blog Call. See the current Blog Call Here
How To Use Your Blog
This video shows you how to create a blog in your profile. Basic, Premium & Premium Plus Members enjoy this AWESOME benefit.
You can submit a blog to be featured on our WU Blog via emailing firstname.lastname@example.org
There are 2 ways you receive notifications from The Wellness Universe platform.
Email Notification – These are notifications sent to your email of all activity happening on this platform. If you do not want to receive these or to manage which ones you receive, follow these instructions below:
1. Go to SETTINGS tab in your member dropdown menu (located under profile picture)
2. Click on EMAIL. You then can check which notifications you would like to receive.
Pop-up Notification – These are notifications that show up in the bell at the top of your page. This notifies you of all the activity that is happening on this platform. Currently, you are not able to turn these off, however, you can manage how you delete them.
1. Click on the bell at the top of your page
2. Check the box that says ‘Notification’ and this will check ALL notifications
3. Scroll to bottom of page and click on dropdown menu that says BULK ACTION
4. Click DELETE and APPLY
Part of your membership benefits as a WU World-Changer is the ability to host webinars on our platform at ‘The Lounge’. Our technology is powered by Learn It Live, and requires you to create an account on that platform. If you currently have an instructor account with them and want to be featured as an instructor with WU, you must email them at Support@LearnItLive.com and ask them to move your account over to WU Lounge. If you are brand new to this platform, you can access the application and other info directly from your account under the tab ‘Host Webinars’
Tutorial for some FAQ’s
How to create a test class and record it. https://youtu.be/oA6gIAF2Wc0
And here is a tutorial for editing your class description https://youtu.be/GP8j6Psk8HE
And here is how to create a multi course class https://youtu.be/VEjJOSaM0LA
If you need further assistance with specific technical questions that are NOT covered in the link above, you can access those below. Please note that ‘some’ of these questions/answers are specific to Learn It Live platform and not ‘The Lounge’ (i.e. first time set up of your instructor account).
Enjoy hosting webinars, classes, support groups, and more!
Basic, Premium and Premium Plus members enjoy the opportunity to have an Instructors Account to host classes on our learning platform, The Lounge. Our technology is powered by Learn It Live. If you currently have an instructor account with them and want to be featured as an instructor with WU, you must email them at Support@LearnItLive.com and ask them to move your account over to WU Lounge. If you are brand new to this platform, you can access the application and other info directly from your account under the tab ‘Host Webinars’
As an instructor at The Lounge you gain many benefits. You are listed in The Lounge library of classes and on Learn it Live, in addition to the support you get to have success with your sessions like custom made tutorials.
If you need further assistance with specific technical questions, you can access the link below. Please note that ‘some’ of these questions/answers are specific to Learn It Live platform and not ‘The Lounge’ (i.e. first time set up of your instructor account).
Enjoy hosting webinars, classes, support groups, and more!
Our Member Groups are located under ‘Groups’ in your member menu. As a member, you are automatically added to The Scoop. This is the WU announcement and information group where you will find out about news and updates from us to you.
We have several groups you can join! Please see this tutorial to learn more about our Members Only Groups in the H.U.B.
Please view your membership benefits chart and hover over benefits to get more information.
Be sure to join meetings where we discuss opportunities and have Q&A where you can get more clarity to help you utilize your benefits.
Yes. All Membership levels can private message any other WU World-Changer Member that are one of your ‘connections’.
A WU Friend is a registered user visiting our site to connect with WU World-Changers. Once a WU Friend creates a private profile, they can follow you, message you and comment on your posts.
Please be mindful when interacting with our WU Friends. They are guests in our home and the reason we do the work we do. We are creating a safe place where true and authentic connections happen.
You are automatically enrolled in our affiliate program, see the tab under your membership menu ‘Affiliate Area’ for access to your custom affiliate links. Be sure to set up your account and earn cash for referring WU World-Changers to WU!
Premium and Premium Plus members – you can private message WU Friends who follow you or a WU Friend who has initiated a message with you.
Be sure your profile contains keywords and keyword phrases, your full name and title to best optimize your profile.
Your profile is submitted to Google and other search engines. Be sure you have a well written profile that clearly explains who you are, what you do and how you do it so you are found by people searching for you.
The Wellness Universe allows WU World-Changers to use our logo to represent your affiliation with WU. You can use the logo on your social media graphic, memes, on your cover photos, on your website, your newsletter, blog, etc. Be proud you are a member and post the logo where you are represented. Please do not use the logo on products for retail.
See this post in The Scoop to get our logo files.
Click here and watch how to add your logo to images and change the color.
#WUVIP – Wellness Universe Very Inspiring Person
It’s our hashtag so members can easily identify one another. We include it on all of our tweets, as well as when we post on other members Facebook walls, in our social media profile bios and anywhere on social media to identify ourselves.
You are also known as #WUWorldChanger. Please use these hashtags and show your community support for WU and one another.
UPGRADED MEMBERS ONLY
Having a book launch? Speaking at a televised event? If you have something BIG you want the power of the WU to help boost, let us know! Email us at MembersOnly@TheWellnessUniverse.com Subject: WU to The Rescue and let us know you want to book a WU to The Rescue and we will send you the invoice to be paid upon receipt.
STEP 1 Learn What is Included:
The best way to get influence and for promotion is being talked about. We can all self-promote, but real leverage is created when people talk about us. When you enlist WU through a WU to the Rescue promotion, we share your stellar news on Twitter, Facebook, LinkedIn, on TWU and in our newsletter. That’s not all! Any WU World-Changer who finds your offer irresistible or just loves to support you, can do so! Creating boatloads of buzz for YOU!
Let’s get you started! Premium and Premium Plus World-Changers are eligible for this top shelf promotion. You can do multiple promotions a year, but no more than 1 WU to the Rescue per month. IMPORTANT: We need your submission 2-3 weeks prior to the date you want it to be live so we can get World-Changers on board to support your WU to the Rescue.
If you have a scheduled event planned, book early to reserve your 2 weeks. We will limit the WU to the Rescue promotions we run per week to no more than 2 members in the same week.
WU to the Rescue works for you in multiple ways. First, we let WUVIPs know about your opportunity so they can share it with their fans, following and newsletter as well as TWU sharing it to the public.
Your message amplified and super-charged with the power of WU!
We will run your WU to the Rescue for up to 2 weeks, provided the entire form is filled out and there are 2 weeks until your launch/event. Please plan accordingly!
At minimum, this is what you will receive from WU:
- We spotlight YOU and your big news. Every WUVIP (World-Changer) will know about your WU to The Rescue and can support your promotion. (1X email message to the entire community and reminders go out to all WUVIPs)
- WU shares your big news!
- We share your event on our FB pages with link and image. (2X)
- Tweet your submitted tweets. (1X a day)
- Post to LinkedIn with link and image. (2X)
- Post to TWU site (2X)
Here is an example of a WU to The Rescue
A WU to the Rescue has a per promotion fee of $199 which covers up to 2 weeks of promotion.
We cannot anticipate or promise the support from the community, however, from past promotions, we typically have several WUVIPs join in the fun to support a fellow WUVIP’s WU to the Rescue.
We reserve the right to change details to this feature at any time without warning.
Suggestions for more success!
- Make your gift to WUVIPs easily accessible.
- Do not give email copy that is too long.
- Do your research and submit tweets that are ‘buzz-worthy’, images that are professional, copy that is polished. You are investing in yourself, put your best foot forward!
- Do a webinar – it’s free! At The Lounge, have a webinar to talk about your book, launch, project, etc. Interview people involved, etc. Get creative and use the many roads of WU to fortify your journey to success and amplify your message.
STEP 2 To Be Emailed to Us Once You Have Paid:
Let’s Get Rolling with Your WU to the Rescue!
You set the parameters. You select what you want to gift WUVIPs for their support. It can be a free consultation, a copy of your book, a guest pass, a unit of your product, etc.
Please copy and paste the form below into an email to submit exactly what we need to promote you once you have paid for the promotion and payment has been confirmed. Please email us at MembersOnly@TheWellnessUniverse.com
Date for your promotion to begin:
What are we promoting for you? i.e. Book, webinar series, product, etc.
In this section, please address the World-Changers with a personal introduction from you and your gift for their support. Include how they should connect with you to claim your gift.:
Please suggest 3 tweets. Include your twitter handle and #WUVIP. Example: ‘Follow what lights you up and you’ll light up the world’ @rebeccathoughts www.lightisthenewblack.com #LightIsTheNewBlack #WUVIP #WUWorldChanger
Tweet #1 (140 character limit)
Tweet #2 (140 character limit)
Tweet #3 (140 character limit)
Copy for social share on TWU, Facebook & LinkedIn. Include the link to where you wish to have people go. Suggested text WUVIPs will share to promote you: Example – Check out WU World-Changer Rebecca Campbell! She just released her new book which I highly recommend to anyone seeking a great read if you or someone you know is going through shift or transformation, Light is the New Black is a must read! To get your copy www.lightisthenewblack.com
(LIMIT YOUR COPY TO NO MORE THAN 2 – 3 SENTENCES)
What should WUVIPs say to their newsletter subscribers? Please put your copy here: (Text box with 3000 characters)
Attach to your email 2 Images for social media posts no larger than 1000 x 1000. Including the WU Logo is optional.
My submission has been proof-read and is accurate. NO changes will be made and if there are any mistakes I acknowledge I am responsible ________(Mark YES to acknowledge and for WU to accept)
Products represented on the featured wellness products page is a benefit of upgraded members who have an affiliate program. To have your product or service posted on the featured Wellness Products page:
- You must be a Premium or Premium Plus member with the annual plan.
- You must have your product or service set up with an affiliate marketing service. (If you are unfamiliar with affiliate marketing, please research it online and get set up on an affiliate marketing platform of your choice.)
- If you have met criteria above, please email us at MembersOnly@TheWellnessUniverse.com
Netiquette is the term used in regards to how information is shared in an ethical manner across the internet. The use of information and imagery is either produced by the individual/company posting or they have right of use of the images/information. Additionally, when images are shared on a platform, the share buttons provided are used.
Typically, unauthorized use of images, information and ideas via downloading and uploading is not practicing netiquette. Please be aware that you have agreed to adhere to community guidelines and respect proper netiquette practices as a WU Member.
Here is a great blog post about proper use of imagery:
Here is a basic introduction to creating content:
Please use the Feedback button at the bottom of our site to submit any issues. Please explain what the issue is in detail. Explain what steps you took to arrive at the glitch you’ve encountered. Please include the following:
- Operating System & Version (Mac vs PC)
- Browser Type & Version
We can only help if we have all of the details. Please be as accurate as possible. Technical issues can sometimes be complicated so please give us as much information as possible.
Please use our Feedback button at the bottom of the screen.
If you wish to join again, you must resubmit an application. If you are an upgraded member, your remaining membership will not be refunded. You will no longer receive ‘Members Only’ notifications or emails once you have deleted your account.