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Virtual Assistants

7 replies, 4 participants Last updated by  Teri Buckner 12 hours, 19 minutes ago
  • Author
    Posts
  • #65903

    Gloria Rand
    Participant
    @gloriarand

    Do you have a virtual assistant? If so, what are some of the lessons you’ve learned from working with someone that you could pass along to a WU member who is considering hiring one?

    A friend of mine posed a question about this topic in my Facebook group today. She has a VA who is great about coming up with good ideas, but she doesn’t implement them, and she wanted to know how to handle that. I suggested she talk to the VA and let the person know what she wants.

    I’ve had several VA’s and I learned some hard lessons from my first experience. For one thing, I did not set expectations of what I wanted her to do, or how often we should communicate. It was no wonder I was unhappy! The next time around, I set up procedures for the VA to follow and we had a standing weekly appointment to go over what needed to be done the following week. It made life much easier for me – and for the VA. There were no ill feelings. When mistakes inevitably happen, it wasn’t the end of the world, because we were communicating.

    I’m in desperate need of a VA right now, so if you have a lead for me, please share it! 🙂

    Thanks!

     

  • #65928

    Teri Buckner
    Participant
    @teribuckner

    Hi Gloria,

    Yes communication is key. I have been running my VA/JV manager company for about 15 years now and each client has different needs. So expectations being set at the beginning is essential. As well the VA needs to be on top of things and ASK if there are questions. 🙂

    Here’s my info if you’d like to speak with me about your needs.

    I do tons of regular work for Lily Jensen, Carolyn Hansen and other bigger names in the Personal Development niche.

    Here are just a few of my services:

    • VA Services (including customer support)

    • JV Manager Services

    • Copywriting services (includes free gifts, paid products, sales page copy, proofreading etc.)

    • Design services (includes sales pages, squeeze pages, download pages, websites, product covers, logos, posters, etc.)

    • Technical services (includes WP site installations, membership site installation, Payment Processors and funnels. AR setups and edits)

    • Social Networking (includes FB, Twitter, etc.)

    • Video/Audio

    • PPT

    * If there is an area you need and don’t see it here, just let me know.

     

    Here is what you can rely on and expect from me and my team:

    • Over a decade of experience

    • Native Language is English (based in the USA just outside Sedona, AZ)

    • In Depth Tracking

    • Customer service is Job 1 (I include Skype or phone contact for my clients)

    Let me know if you have any questions or whether you would like to connect. 🙂

    (lacyleathersdesignsclients@gmail.com)

     

    • This reply was modified 2 weeks, 1 day ago by  Teri Buckner.
  • #66065

    Linda Gillan
    Participant
    @lindagillan

    Hi Teri,  I am reading this with interest and curiosity,  before too long this is something I will have to step into… roughly how much to pay for a VA.

    Thank you,  Linda

    • #66125

      Teri Buckner
      Participant
      @teribuckner

      Hi Linda,

      It can vary depending on the scope of work, the experience, Native English or not… lots of factors.  🙂

      We are priced in the lower range for our experience and the skills we bring to the table including Native English. We price ourselves this way because we really do love what we do so we keep our pricing fair and actually lower than some other providers in different countries. We can do this also because we don’t go through an agency so we don’t have to pay agency fees.

      Lots of companies have you choose a package and you get XYZ for a monthly fee.

      We don’t work that way. We charge an hourly fee (with detailed tracking) so that our clients can stick to their budgets and scale as they need to.

      You really do need to vet someone… say… a trial period to make sure you are getting what you pay for… be careful about doing contracts for a specific time period.

      Another thing to take into consideration is a VA’s hours of operation. Many of the large companies that send you a VA from their stable of people work only 9-5 M – F. As we all know, commonly entrepreneurship doesn’t work that way.  🙂

      Virtual assistants charge anywhere from $5 to $100 per hour. Sometimes more if detailed financial bookkeeping is involved. But most commonly it is generally between $15 and $45 per hour for the services my company provides.

      We currently are priced at $25/hr.

      Let me know if there’s something you need help with and I’d be happy to speak with you to see if we would be a good fit.

      Have a great weekend!

       

  • #66209

    Linda Gillan
    Participant
    @lindagillan

    Hi Teri,  thank you for the useful information, I will certainly contact you if feels a need

    Warm regards,  Linda

    • #66253

      Teri Buckner
      Participant
      @teribuckner

      Hi Linda. You are most welcome. Have a great rest of the week. 😊

  • #66315

    NANCY STEVENS
    Participant
    @nancystevens

    Hello @teribuckner  I would love to talk with you. Im in the process of hiring a VA for my service based business.

    Nancy!

    • #66331

      Teri Buckner
      Participant
      @teribuckner

      Hi Nancy @nancystevens ,

      I’d be happy  to speak with you. 🙂

      Let’s connect via Skype and we can set up a call (if that works for you).

      My Skype ID: lacyleathersdesigns (lacyleathersdesigns@gmail.com is the email associated with Skype)

      Or we can connect via my email for clients: lacyleathersdesignsclients@gmail.com if that works better for you.

      I look forward to e-meeting you and speaking with you to see how we can help.

      Have a great weekend!

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